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Support and Maintenance Services

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Support and Maintenance Services
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We have three type of support contracts:

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Annual Maintenance plus Service

To include annual visual inspection, full functional testing and performance of routine maintenance to include routine service of the equipment as itemised in the schedule applicable to the installation. Parts deemed defective that require replacement will be charged at manufacturer's current list price. Breakdown call-outs are included.

Annual Maintenance plus Full service

To include annual visual inspection, full functional testing and performance of routine maintenance; to include routine service of the equipment as itemised in the schedule applicable to the installation. All parts deemed defective to be replaced at no extra cost between service intervals.

Annual Maintenace plus Extended Service (Multi-tennant apartments and offices

Multi-tenant apartments and offices. To include all items as listed above for full service plus site attendance next working day following our office being notified within business hours (before 2pm). As an Moccom maintained site, any service requests for site attendance take priority over non-maintained sites. Likewise exchange equipment is given first priority to maintained sites. All parts deemed defective to be replaced at no extra cost between service intervals.

Moccom Automation 20 Birch Park Brockholes Holmfirth West Yorks HD9 7BJ